Dear Valued Customer,
We are finalizing our warranty experience but in the mean time we will make it easy and free to get a replacement. Just email firstname.lastname@example.org and include:
-A copy of your receipt
-Your device details (example: iPhone 13 Pro Max)
-The best address for your warranty replacement to be sent
We will make sure a replacement is shipped within 2 business days.
Thanks for your patience!
the Simple Support Team